Products & Services

In this highly competitive financial industry, all credit unions, whether large or small need to support cooperative credit union values for us all to continue to succeed. We are looking for credit unions who will be ACTIVELY involved in the CUSO and who are committed to the principles of collaboration and cooperation.


Innovative Network Solutions

CU Partner Solutions (CUPS) is the proud partner of Innovative Network Solutions, Inc. (INS), an all-in-one IT services and support firm in Farmington, Michigan. INS is unlike any competing IT firm out there, providing help that goes far above and beyond the scope of typical technology businesses. By collaborating with INS, CU Partners get to enjoy dramatically reduced IT costs and, more importantly, comprehensive CISSP and GLBA assistance. Better yet, every new member of CUPS enjoys $500 off any INS service in addition to exclusive CUPS discounts on INS products.


Here are just a few of the services INS can provide to your credit union:

  • Web Design - Responsive, Search Engine Optimized Content
  • Tech Support - 24/7 LIVE support with guaranteed 60 minute or less response times for any emergency
  • Managed Services - Network Design, Administration, Maintenance, or Repair
  • VoIP Phone Systems - Telecommunications Review, Installation, System Training and Optimization
  • Wireless Systems - Enhanced Wi-Fi coverage, stability, speed, and security
  • Security - Security Program Development, Training, and Consulting
  • Auditing - GLBA Compliance, in-house IT Audits, IT budget and expense audits
  • Equipment - Systems, Hardware, and Software
  • Marketing - Social Media Management, AdWords Campaigns, and Promotional Materials"

Accel

The healthily financial well being of members is one of the reasons for the existence of credit unions. CU Partner Solutions has teamed up with GreenPath – Accel, a financial education and counseling program. Accel provides personalized financial counseling to meet member’s individual needs. Ranging from formulating a savings plan for future home purchase, to saving a home from foreclosure, advice is only a phone call away.

Members can receive assistance with:

  • Personal and family budgeting
  • Student loan counseling
  • Housing counseling
  • Understanding their personal credit report and how to improve their score
  • Money management
  • Debt management repayment
  • Avoiding bankruptcy, foreclosure and repossession.

There are two programs for CU participation: Accel and the GreenPath Financial Well Being program. Both programs include the benefits above. The only difference between the two is who pays if a member goes in to the Debt Management program: the credit union or the member:

  1. Accel: credit union pays
  2. GreenPath Financial Well Being: Member pays and cost is capped at $50 per month.

CU Partner Solutions has been able to negotiate a substantially reduced rate for CUSO members to take advantage of this valuable product. This product alone can justify participating in the CUSO.


SmartChoice

This program allows the partner credit unions to offer services to their business account members as well as attract new business members. CU Partner Solutions has contracts in place to provide:

  • Merchant credit card processing
  • Remote deposit capture
  • Lifestyle lending – Retail indirect lending that allows small businesses such as doctors, dentists chiropractors, contractors, veterinarians and more to offer financing for their services for their customer’s lifestyle needs.
  • Business and office supply discounts
  • Discounted Web and network administration services

Estee Compliance

CU Partner Solutions has partnered with Veronica Madsen, CEO of ESTEE Compliance, LLC to provide high quality, low cost regulatory compliance assistance to our affiliate credit unions. Veronica is an attorney and former Director of Regulatory Compliance for the Michigan Credit Union League.


CU Partner Solutions has wrestled with the compliance issue for years: looking for just the right mix of someone with expertise in compliance and that understands credit unions and our relationships with the regulators. We believe we’ve found that in Veronica Madsen. She is well aware of the impact the increased regulatory burden has had on credit union operations: both in time and money.


With over a decade of experience training credit union staff and federal regulators, reviewing websites for compliances with federal regulations, drafting operational polices, she knows the regulations and compliance issues facing your credit union. And she is committed to assisting credit unions in meeting their compliance needs at an affordable price.


Veronica has a Bachelor of Science with a dual major in English and Communications from Central Michigan University and obtained her law degree for the University of Detroit Mercy. She is licensed to practice law in the State of Michigan.


Financial Standards Group

Financial Standards Group, Inc. (FSG) is a company whose sole purpose is to provide the finest quality auditing services available to the credit union system exclusively at the most competitive price possible. The firm has more than 30 years of management experience in all aspects of credit union auditing. This experience has made FSG aware of the unique challenges faced by credit unions and the auditing firms who serve them. C U Partner Solutions has chosen them as a preferred partner because they are among the best in the industry in regards to expertise, report turn-around time, and service; clients receive their final reports in two to three weeks, and they return ALL phone calls and emails within 24 hours.


Their services include:

  • Supervisory Committee Annual Audits
  • Agreed Upon Procedure Audits
  • Member Account Verifications
  • Bank Secrecy Act (BSA/CIP/OFAC) Audits
  • Automated Clearing House (ACH) Audits
  • SAFE Act Audits
  • Internal Auditing Services
  • Loan Reviews and Analysis
  • Fraud Audits
  • Change of Manager Auditss
  • Tax Return IRS Forms 990 and 990T preparation
  • Management Advisory Services
  • Accounting Assistance

C U Partner Solutions has negotiated special discounts for our partners and affiliates. Start receiving the benefits of C U Partner Solutions affiliation today; contact Bill Arvo, CPA today and he’ll be happy to serve your Credit Union


Bill Arvo, CPA
Manager of Auditing Services
Financial Standards Group, Inc.
248-467-4879

Office Depot

The cost of operations is increasing at a rapid rate, and one area that can be controlled through collaboration is office equipment and supplies. CU Partner Solutions has developed a direct relationship with Office Depot offering all of our member credit unions substantial savings. Discounts are available from 10%-15% on technology, equipment, toner/ink, and up to 50% discounts off office supplies (paper, pens, etc.). These discounts are also offered to member business accounts within each credit union.


Additional Services


CPA Services – Cindrich & Mahalak:
As a group, CU Partner Solutions has secured a 15% reduction in the cost for preparation and submission of form 990 for each state chartered credit union.